My printer is the Photosmart e-plus all-in-one B Hi WilsonE , Thank you for the detailed response. Click here to get the printer drivers. I already replied to your reply a few days ago, but I couldn't find my reply. Did you delete it? Evidently, you aren't reading what I type. I found two security and update bulletins about my printer and WiFi explicitly.
It's about a new vulnerability in WAP encryption. You should read it. You can find it here:. What I need to do is update the firmware in my router I have all the updates from Microsoft. I checked the updates for my Printer and there are no new firmware or Drivers updates. The latest updated driver is e-print with a date of September In the meantime, I'm waiting Once they uninstall the drivers for their printer, they're out of luck! The drivers don't reinstall!
I have followed these instructions to the letter. This printer is a year old and I have now spent six hours trying to get it to work.
I found this and thought it would work. This is extremely frustrating when you need to print and the printer won't work all of a sudden. So I have done every step here and the install page doesn't come up. What now? Please help. After seven hours of trying everything everyone suggested I did the uninstall according to the tech on the forum but couldn't install.
Followed all the instructions to start services and then signed into HP and let it find my printer and clicked to install from there instead of trying all the other ways and it worked. Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Learn how to upgrade to Windows Create an account on the HP Community to personalize your profile and ask a question.
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. It has been a while since anyone has replied.
Simply ask a new question if you would like to start the discussion again. We would like to share some of the most frequently asked questions about Instant Ink.
All forum topics Previous Topic Next Topic. Level 1. Message 1 of HP Recommended. Product: photosmart plus all-in-one B Operating System: Microsoft Windows 10 bit. Other installation proceedures have given various errors such as: Error5: Printer Port failed to add port monitor. Keep getting pop up error messages that a "file will damage computer" and then nothing. All was fine in Catalina. Searched HP site and there are no drivers available. Posted on Nov 25, PM. Gutenprint works for the LaserJet on Big Sur.
I had the same problem after upgrading, and love the printer - have no interest in getting a new printer. Install, and then delete your printer in the Printers and Scanners preferences and re-add it.
Under "Use:" in the Add Printer dialog, click the drop down menu and instead of selecting the HP driver chosen by default , pick the Gutenprint driver.
Click accept to the warning that appears noting that it is not a manufacturer provided driver. Posted on Dec 1, PM. Page content loaded. There have been several problems with HP printers and certificates. You could check whether the HP Printer Drivers v5. Finally, you may want to check whether a driver on the HP site for another model, the LaserJet , could be used.
Reset the Mac printing system to solve a problem - Apple Support. Add a printer on Mac - Apple Support. Nov 25, PM.
So I followed the link to HP support. They tell you to uninstall the drivers, then reinstall. But when you go looking for drivers for the HP Printer Driver v5. I'm scared to try Gutenprint driver - its unsupported in Catalina and feel less confident it will work in Big Sur. I tried to get a driver for another model but it tells you to download HP Printer Driver v5. Looks like it may be the end of the line for my wonderful Laserjet It's given me 15 year of wonderful, uninterrupted service!
Nov 27, PM. Get an AirPrint-enabled print server. A number of them are described on this page. Did you download HP Printer Drivers v5. Inside, you should find drivers for many printer models.
Was the LaserJet not there it is in the list? Yes, Jan - I downloaded that file. When I double click on the installer package, I get an error message "This volume does not meet the requirements for this update.
The previous macOS version would load but would no longer install unsigned system extensions or drivers, macOS Big Sur will no longer even load them. Showing results for. Search instead for. Did you mean:. Learn how to upgrade to Windows Create an account on the HP Community to personalize your profile and ask a question.
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
We would like to share some of the most frequently asked questions about Instant Ink. All forum topics Previous Topic Next Topic. New member. Message 1 of HP Recommended. Product: HP e-All in one printer C Tags 2. Tags: bdd. Accepted Solutions. Level Message 2 of If your problem is solved please click the "Accept as Solution" button If my answer was helpful please click "Yes" to the "Was this post helpful" question.
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